{"id":6504,"date":"2022-02-21T12:34:36","date_gmt":"2022-02-21T12:34:36","guid":{"rendered":"http:\/\/wordpress.satellite.mmu.ac.uk\/northernquota-old\/2022\/02\/21\/day-one-they-knew-it-was-no-good-former-sub-postmaster-was-victim-post-office-horizon\/"},"modified":"2022-02-21T12:34:36","modified_gmt":"2022-02-21T12:34:36","slug":"day-one-they-knew-it-was-no-good-former-sub-postmaster-was-victim-post-office-horizon","status":"publish","type":"post","link":"https:\/\/satellite.mmu.ac.uk\/northernquota-old\/day-one-they-knew-it-was-no-good-former-sub-postmaster-was-victim-post-office-horizon\/","title":{"rendered":"&#8216;From day one they knew it was no good&#8217;: former sub-postmaster was a victim of the Post Office Horizon scandal"},"content":{"rendered":"<p>Between 2000 and 2014, over 700 sub-postmasters lost their jobs, faced fines and prosecutions over a flaws in an accounting software system.<\/p>\n<p>Some faced jail, countless&nbsp;others went bankrupt trying to repay money they did not owe, and others took their own lives.<\/p>\n<figure class=\"image file-default media-element\"><img loading=\"lazy\" decoding=\"async\" alt=\"Post Office Services Sign \" data-delta=\"2\" data-fid=\"8166\" data-media-element=\"1\" height=\"337\" src=\"http:\/\/wordpress.satellite.mmu.ac.uk\/northernquota-old\/wp-content\/uploads\/sites\/437\/2022\/02\/post_office_services_image_rebecca_redican.jpg\" title=\"Post Office Services Sign Image Rebecca Redcian\" width=\"600\"><figcaption>Over 700 sub-postmasters lost their jobs over flaws in the Horizon accounting software system<\/figcaption><\/figure>\n<p>Amongst those effected was former sub-postmaster Tom Hedges.<\/p>\n<p>He received a seven-month suspended sentence for theft and false accounting and was ordered to pay \u00a31,000 costs.<\/p>\n<p>Tom and wife Carol ran the Hogsthorpe Post Office, eight miles from Skegness.<\/p>\n<p>Tom told NQ how important they were in the community.<\/p>\n<p>\u201cWe both loved running that Post Office. We were sort of the centre of the village,&#8221; he said.<\/p>\n<p>&#8220;We were seen as the font of all knowledge. People used to come and talk to us about all weird and wonderful things.<\/p>\n<p>&#8220;If a dog got loose in the village, they would come to us. If they had a problem with getting on the electoral role or something, I\u2019d help. We loved it.\u201d<\/p>\n<figure class=\"image file-default media-element\"><img loading=\"lazy\" decoding=\"async\" alt=\"Former postmaster Tom Hedges\" data-delta=\"1\" data-fid=\"8165\" data-media-element=\"1\" height=\"1182\" src=\"http:\/\/wordpress.satellite.mmu.ac.uk\/northernquota-old\/wp-content\/uploads\/sites\/437\/2022\/02\/tom_hedges_former_sub-postmaster_image_rebecca_redican.jpg\" title=\"Former postmaster Tom Hedges Image Rebecca Redican\" width=\"600\"><figcaption>Tom and Carol &#8216;loved running that Post Office. We were sort of the centre of the village&#8217;<\/figcaption><\/figure>\n<p>The faulty Horizon system incorrectly showed shortfalls of money at their Post Office branch.<\/p>\n<p>Tom realised the issue and raised his concerns but felt ignored.<\/p>\n<p>\u201cNobody would acknowledge that there was anything wrong. I just felt let down,\u201d he said.<\/p>\n<blockquote>\n<p>&nbsp;I felt if I banged on long and hard enough somebody would take notice, but they never did<\/p>\n<\/blockquote>\n<p>Tom worked for the Post Office five years before the Horizon system. At that time everything had carbon copies of transactions.<\/p>\n<p>Tom explained: \u201cIf there was a problem&nbsp;you could go back and there was a copy. Once it went online with Horizon, you pressed a button and it was gone, you couldn\u2019t check.\u201d<\/p>\n<p>In Tom&#8217;s appeal&nbsp;hearing the lawyers\u2019 acquired minutes from Post Office board meetings from spring 1999, just months before the official launch of Horizon software.<\/p>\n<p>Fujitsu, Horizons designers, were asked about the system&#8217;s progress.<\/p>\n<p>Tom tells me their response was that \u201cit\u2019s full of bugs&#8221;.<\/p>\n<p>He said: \u201cSo&nbsp;the Post Office said, \u2018fix them &nbsp;and come back to us\u2019.<\/p>\n<p>\u201cRoll on a month or two, another board meeting, \u2018How\u2019s it going Fujitsu?\u2019 the answer, \u2018well, we have fixed half of them\u2019.<\/p>\n<p>\u201cThe conclusion of the meeting was, we\u2019re launching anyway.<\/p>\n<p>\u201cSo, from day one they knew it was no good.\u201d<\/p>\n<p>Former Post Office lawyers are being investigated by industry watchdogs as the public inquiry continues.<\/p>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"en\">Amazing event last night launching the Manchester Innocent Project. Huge thanks to <a href=\"https:\/\/twitter.com\/lemnsissay?ref_src=twsrc%5Etfw\">@lemnsissay<\/a> for opening the event. Also, <a href=\"https:\/\/twitter.com\/nickwallis?ref_src=twsrc%5Etfw\">@nickwallis<\/a> + Peter and Tom who spoke about their experiences of <a href=\"https:\/\/twitter.com\/hashtag\/PostOfficeScandal?src=hash&amp;ref_src=twsrc%5Etfw\">#PostOfficeScandal<\/a>. It was an emotional presentation <a href=\"https:\/\/twitter.com\/InnocenceMCR?ref_src=twsrc%5Etfw\">@InnocenceMCR<\/a> <a href=\"https:\/\/twitter.com\/law_uom?ref_src=twsrc%5Etfw\">@law_uom<\/a> <a href=\"https:\/\/twitter.com\/uomhums?ref_src=twsrc%5Etfw\">@uomhums<\/a> <a href=\"https:\/\/t.co\/Xvmegv0VPC\">https:\/\/t.co\/Xvmegv0VPC<\/a><\/p>\n<p>\t\u2014 UoM School of Social Sciences (@uomsoss) <a href=\"https:\/\/twitter.com\/uomsoss\/status\/1494612643184844814?ref_src=twsrc%5Etfw\">February 18, 2022<\/a><\/p><\/blockquote>\n<p><script async=\"\" src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n<p>Tom told the <a href=\"https:\/\/www.socialsciences.manchester.ac.uk\/connect\/making-a-difference\/justice-hub\/manchester-innocence-project\/\">Innocence Project Manchester<\/a> audience what he hopes the outcome will be.<\/p>\n<p>\u201cI\u2019m not a vindictive man. I just want it to be acknowledged people got it wrong,\u201d he said.<\/p>\n<p>Tom told NQ of the challenges he faced during his 12 years battel with the Post Office.<\/p>\n<p>\u201cI wallowed in sort of self-pity for two or three months&nbsp;after id been convicted, and I used&nbsp;to sit at my desk looking at this pile of paperwork,&#8221; he said.<\/p>\n<p>\u201cJust one day I said, \u2018right that\u2019s it\u2019<\/p>\n<blockquote>\n<p>I took it all outside and I burnt it. I turned my back on it and thought this is the first day of the rest of my life<\/p>\n<\/blockquote>\n<p>&#8220;I bitterly regret it, because there were pieces of documents, I could use in the legal processes I\u2019m going through at the moment to get compensation, but to me it drew a line in the sand \u2018right that\u2019s done let\u2019s look to tomorrow\u2019.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Over 700 sub-postmasters lost their jobs over flaws in an accounting software system. Some faced jail, numerous went bankrupt trying to repay money they did not owe and others took their own lives.<\/p>\n","protected":false},"author":1415,"featured_media":6501,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[4973,1],"tags":[4734,4713,4712],"class_list":["post-6504","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-features","category-uncategorised","tag-horizon","tag-innocence-project","tag-post-office"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&#039;From day one they knew it was no good&#039;: former sub-postmaster was a victim of the Post Office Horizon scandal - The Northern Quota<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thenorthernquota.org\/day-one-they-knew-it-was-no-good-former-sub-postmaster-was-victim-post-office-horizon\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"&#039;From day one they knew it was no good&#039;: former sub-postmaster was a victim of the Post Office Horizon scandal - The Northern Quota\" \/>\n<meta property=\"og:description\" content=\"Over 700 sub-postmasters lost their jobs over flaws in an accounting software system. 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