{"id":8858,"date":"2022-12-28T10:06:50","date_gmt":"2022-12-28T10:06:50","guid":{"rendered":"https:\/\/satellite.mmu.ac.uk\/northernquota-old\/?p=8858"},"modified":"2023-01-14T18:24:51","modified_gmt":"2023-01-14T18:24:51","slug":"key-failings-exposed-within-greater-manchester-mental-health-services","status":"publish","type":"post","link":"https:\/\/satellite.mmu.ac.uk\/northernquota-old\/key-failings-exposed-within-greater-manchester-mental-health-services\/","title":{"rendered":"Key failings exposed within Greater Manchester mental health services"},"content":{"rendered":"\n

The Care Quality Commission<\/a> has issued a report<\/a> exposing severe \u201cinadequacies\u201d in the Greater Manchester Mental Health NHS Foundation Trust.
<\/a>
Chairman of the trust, Rupert Nichols, has stepped down amid the controversy. He will be replaced by former NHS director Bill McCarthy in the new year.<\/p>\n\n\n\n

Report findings<\/h2>\n\n\n\n

The report found safety inadequate across three core mental health services – acute wards for adults of working age and psychiatric intensive care units, forensic inpatients\/secure wards, mental health crisis services and health-based places of safety.<\/p>\n\n\n\n

The findings concluded: \u201cthe ward environments were not all safe, clean, maintained or well presented. We had significant concerns about fire safety in the acute wards. Ligature audits were poor because they did not identify all risks or effectively mitigate these.<\/p>\n\n\n\n

“The service did not have enough registered nurses and healthcare assistants to ensure that patients got the care and treatment they needed. Staff frequently worked under the minimum staffing establishment levels, wards had unfilled shifts, and there was not always a registered nurse present.\u201d

<\/p>\n\n\n\n

‘It\u2019s heartbreaking what families are going through’<\/p>Mother of Patient<\/cite><\/blockquote><\/figure>\n\n\n\n

The mother of a 21-year-old patient in the Greater Manchester mental health system has spoken out about their experience over the past 18 months. She didn’t want to be named for privacy reasons.

She explained that after an overnight stay at home, her daughter\u2019s bed was immediately given to another patient. It had initially taken three weeks for her to get the bed at all – first sleeping on a mattress on the floor.

She said: \u201cIt\u2019s 100% a problem across all facilities. Look at all the young lives lost. It\u2019s heartbreaking what families are going through.<\/p>\n\n\n\n

\u201cThere are patients with psychosis mixed with patients with autism and borderline personality disorders. You\u2019ve got patients of all ages. The fact that a 21-year-old has to share a room with a 60-year-old – I mean, that\u2019s not going to help anyone\u2019s mental health.

\u201cShe got attacked in there a couple of months ago. I only knew because she rang me crying. I rang the police.<\/p>\n\n\n\n

\u201cI\u2019ve made a complaint through customer care. I\u2019ve done it a few times. I don\u2019t know how it works but the ward manager gets the email before anyone else and she\u2019ll ring me. Like I say they\u2019ll give me a spiel, but none of it gets done.<\/p>\n\n\n\n

\u201cBut I\u2019m not taking it back this time I\u2019m leaving it. I don\u2019t know where it goes from there.<\/p>\n\n\n\n

\u201cIt\u2019s agency staff constantly. One night I phoned and they told me she wasn\u2019t even there, but she was sitting in her room. I phone, I leave voicemails, and no one ever gets back to me.\u201d
<\/p>\n\n\n\n

The future is looking bright for her daughter but she \u201cfeels for all the other boys and girls\u201d still struggling in the system.<\/p>\n\n\n\n

Trust response <\/h2>\n\n\n\n

A spokesperson for Greater Manchester Mental Health NHS Foundation Trust said:\u202f\u201cWe accept the findings of the CQC\u2019s \u202frecent\u202finspections at our trust and are committed to making the changes and improvements that our service users deserve.<\/p>\n\n\n\n

\u201cWork is already underway in order to build better and more sustainable services. Our single improvement plan\u202fincorporates a range of immediate actions identified in recent weeks, alongside various longer-term\u202fambitions.

“Furthermore, our enrolment in the NHS England recovery support programme will provide us with access to additional expertise and resource to ensure that sustainable improvements are made as quickly as possible.

“We are pleased that the CQC did find that a number of our key services, including our mental health crisis services and health-based places of safety, demonstrate good care and management. Going forward, we are determined to build upon these areas of best practice.\u201d <\/p>\n","protected":false},"excerpt":{"rendered":"

The Care Quality Commission has issued a report exposing severe \u201cinadequacies\u201d in the Greater Manchester Mental Health NHS Foundation Trust.<\/p>\n","protected":false},"author":1596,"featured_media":8962,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[4972],"tags":[1528,5091,39],"class_list":["post-8858","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-care-quality-commission","tag-greater-manchester-mental-health-services","tag-nhs"],"acf":[],"yoast_head":"\nKey failings exposed within Greater Manchester mental health services - The Northern Quota<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thenorthernquota.org\/key-failings-exposed-within-greater-manchester-mental-health-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Key failings exposed within Greater Manchester mental health services - 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